Thank you for shopping with The Candy Galaxy! Please review our Return and Refund Policy below:

1. No Returns or Exchanges

All sales are final. We do not accept returns or exchanges for any products once they have been purchased.

2. Refunds

Refunds are only available for products that arrive damaged, defective, or incorrect due to our error. If you receive a damaged or incorrect item, please contact us within 7 days of delivery to request a refund.

3. Reporting an Issue

To report a damaged or incorrect item, please email info@thecandygalaxy.com with your order number, a description of the issue, and a photo of the product. Our team will review your request and respond within 3-5 business days.

4. Processing a Refund

Once approved, refunds will be processed back to your original payment method within [7] business days. Shipping and handling charges are non-refundable.

5. Contact Us

If you have any questions about our policy, please contact us at info@thecandygalaxy.com.